Welcome to the American Bully Farm’s Shipping and Return guide, Traveling can be a nerve-wracking experience, whether you walk on two legs or four furry ones. The loving team at American bully farm Puppies puts the safety and happiness of your puppy above everything else. As dog lovers and owners ourselves, we know the stress that can linger over the thought of shipping a puppy – especially so when shipping a puppy over far distances.
Our pet shipping services have proven themselves trustworthy, safe, and totally dependable time and time again. By working with all major airlines, we are able to provide a pet shipping service so our American pocket bully Puppies can be welcomed in the loving home they deserve, no matter where that home is located!
How Our Puppy Transport Services Work:
- Airport Selection*: Together, we’ll find and choose the closest airport that implements a PetSafe program. A PetSafe program ensures qualified individuals and practices for a successful pet delivery service. Currently the are multiple airlines shipping live animals.
- Coordination: Communication is key in any relationship – especially the one between your puppy’s breeder and you. We work with you and the breeder to coordinate schedules, and we’ll send you an itinerary.
- Puppy Pickup: Next, we’ll send a team member to pick up your puppy from the breeder and transport them to the airport. This is our favorite part of our puppy transport service because we get to spend precious time petting your pup during the entire ride to the airport!
- Accommodations: Once on board and snuggled in, your puppy will travel in comfort in a new airline-approved kennel with a soft bed, food, and water.
- Communication: We will be in touch throughout the day with your puppy’s flight schedule until they arrive safely in your arms. At the end of your pet delivery services with American bully farm Puppies, we would appreciate you leaving us a review to let us know how you enjoyed the experience.
- Summer Months: American Airlines has limited aircrafts that can accommodate live animals. Less flights equals less options. It is also very hard shipping if you live in a warm climate. Temperatures need to be under 85 degrees upon arrival in order for your pet to be safely shipped. We will work with you in trying to find the best day & time to be able to ship your puppy.
Return Policy
We want you to be completely satisfied with your purchase from American Bully Farm. If for any reason you are not happy with your order, we offer a 14-day return policy for all of our American bully puppies.
To be eligible for a return, your American bully puppy must be healthy and in the same condition that you received it. Kindly reach out to us within a fortnight from the date of receiving your order to commence the return process.
After we have received the item you returned, we will conduct an inspection and promptly inform you about the status of your refund. If your request is authorized, we will proceed with issuing a refund to the initial payment method. Kindly be informed that shipping charges are non-refundable.
If you received an unhealthy pocket puppy, please contact us within 7 days of receiving your puppy and we will happily provide a replacement or issue a full refund.
Contact Us
If you have any questions or concerns regarding our shipping and return policies, please don’t hesitate to reach out to us. You can contact us whatsapp or by phone at +1 (818) 293-7648. Our customer service team is available Monday-Friday from 9am-5pm EST and we will do our best to assist you in a timely manner.
At American Bully Farm, your satisfaction is our top priority. We strive to provide the best healthy American Bully Puppies and services to our valued customers. Thank you for choosing us as your preferred online American Bully store! Happy shopping!
